What I Do
Art & Creative Direction
I meet with designers to help them come up with a strategic and visual direction for client projects, provide ongoing design feedback, and assist in hiring and training new designers.
UX Design and content strategy
I take on larger client projects and take them through a strategic process to identify audience groups and scenarios, collect user data, create information architecture, design wireframes, and perform usability testing. I design content in a way that makes information easier to consume and drives users to action.
Visual Design
I started my career as a graphic designer and love crafting beautiful layouts and typography. I listen to client's design preferences and think creatively while keeping best practices and accessibility in mind.
Front-end development
I do less coding these days, but I still find it very helpful to be able to write and edit HTML, CSS, PHP, and Javascript. I'm also experienced in most modern CMS's, especially WordPress.
Product Management
I meet with department heads from engineering, sales, customer success, and marketing to help craft and adjust our product and service offerings to fit customer needs.
Sales & marketing enablement
I join sales calls and serve as the SME and solutions engineer for my team's products and services, answering questions, leading demos, recommending solutions, and providing quotes. I also help create sales materials and designed and maintain our sales enablement website and portfolio.
Non Profit Consulting
I have gained a lot of knowledge in my 13 years of working with nonprofit clients at Blackbaud. In every client engagement I share advice and recommendations for how to reach more donors, get more donations, set up recurring giving programs, grow email distribution list, and more.